Drop a question about our services! We respond to all requests within 48 hours.
Refund policy
Return & Refund Policy
Free Moto Media provides professional marketing and advertising services. As we do not sell physical products, all purchases are considered service-based and non-refundable.
No Refunds on Services
Due to the nature of digital marketing services — including strategy development, account setup, campaign management, and consulting — all fees paid to Free Moto Media are non-refundable once services have begun.
This includes, but is not limited to:
-
Advertising account setup services
-
Managed advertising services
-
Consulting sessions
-
Strategy development or campaign execution
Advertising Spend
Advertising spend (media dollars) is paid directly to third-party platforms such as Google or Meta (Facebook & Instagram). Free Moto Media does not issue refunds for media spend charged by these platforms.
Service Credits
In the event that advertising funds are misused due to a verified error directly attributable to Free Moto Media, we may, at our discretion, issue a service credit to be applied toward future services.
Service credits:
- Are not redeemable for cash
- Must be used toward future FreeMoto Media services
- Will be applied on a case-by-case basis after review
Commitment to Fairness
Our goal is to operate with transparency and integrity. If you have concerns about your service or believe an error has occurred, we encourage you to contact us so we can review the situation and work toward a fair resolution.
Contact
If you have questions about this policy or your services, please contact us at:
info@freemotomedia.com