Refund policy

Return & Refund Policy

Free Moto Media provides professional marketing and advertising services. As we do not sell physical products, all purchases are considered service-based and non-refundable.

No Refunds on Services

Due to the nature of digital marketing services — including strategy development, account setup, campaign management, and consulting — all fees paid to Free Moto Media are non-refundable once services have begun.

This includes, but is not limited to:

  • Advertising account setup services

  • Managed advertising services

  • Consulting sessions

  • Strategy development or campaign execution

Advertising Spend

Advertising spend (media dollars) is paid directly to third-party platforms such as Google or Meta (Facebook & Instagram). Free Moto Media does not issue refunds for media spend charged by these platforms.

Service Credits

In the event that advertising funds are misused due to a verified error directly attributable to Free Moto Media, we may, at our discretion, issue a service credit to be applied toward future services.

Service credits:

  • Are not redeemable for cash
  • Must be used toward future FreeMoto Media services
  • Will be applied on a case-by-case basis after review

Commitment to Fairness

Our goal is to operate with transparency and integrity. If you have concerns about your service or believe an error has occurred, we encourage you to contact us so we can review the situation and work toward a fair resolution.

Contact

If you have questions about this policy or your services, please contact us at:
info@freemotomedia.com